Shipping Charges: A fixed shipping charge of Rs. 50 is applicable on all orders below Rs. 499/- (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer) at all locations with an additional charge applicable at certain locations.
Bybirth ships its products to almost all parts of India. Orders placed will be shipped within 24* hrs. We ship on all days except Sunday and National Holidays.
The shipping charge applicable per quantity of the product can be checked by entering your pin code details on the product pages and the total shipping charge applicable on the order will be the sum of the charges for all chargeable product(s) in your order (+ Rs. 50 for orders below Rs. 499). The order level charge will be visible to you in the cart as well as when you enter the shipping address while you are checking out with your order.
For orders equal to or above Rs. 499 (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer) free shipping is available at certain locations only. For other locations, additional shipping charges will be applicable. At these locations, in which additional charges are applicable, the Rs. 50 shipping charge will be added to the shipping charges for all orders below Rs. 499 (with exclusions as above).
These shipping charges applicable are not refundable in the case of return/cancellation of the product or the order.
The shipping charges can be modified by bybirth at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow.
Every once in a while, bybirth brings out various offers in an attempt to satisfy customers. Various offers could be introduced for a limited span of time that enable free shipping of goods, subject to the fulfilment of the terms and conditions attached to the offer.
Convenience Charges Bybirth can levy convenience charges on specific orders basis the products, pincode, or the size of the shipment.
Platform and Convenience Fee Bybirth reserves the right to levy a Platform and Convenience charge on orders. Platform & Convenience fee is applied to help us continuously maintain and improve the hassle-free shopping and smooth fulfillment experience.
This charge is not related to the shipping charges and can be applied to the order irrespective of the shipping cost (refer ‘Shipping Charges’ section above for more details on shipping cost).
It is possible that an order can have- 1. only shipping charges applied (basis the order value),2. only convenience charge applied or 3. both shipping charge and convenience charge applied. Convenience charges, if applied, will be shown in the ‘Shipping Cost’ field in the cart/checkout sections. Users can see the details on the type of charge applied by clicking on the tooltip which is available on cart/checkout with the ‘shipping Cost’ field in the payment summary section.
These convenience charges applicable are not refundable in the case of return/cancellation of the product or the order.
Bybirth reserves the right to modify the logic of applying convenience charges on orders at any point without prior intimation.
The delivery date displayed while placing the order i.e. on the Product Details, Cart, Checkout and Order Confirmation page and in the order confirmation email are tentative. It may change once the order is shipped. Post shipment of the order, an Estimated Delivery Date will be displayed in the 'Order Details' under 'My Account ' section which will help you to keep a track of the shipment status of your order.
Bybirth ensures to provide a delightful customer experience by delivering the products as per the Estimated Delivery Date communicated as above, however, at times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Bybirth is not liable and would request its users to cooperate as Bybirth continuously tries to nought such instances. Also, Bybirth reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) in your bybirth wallet.
Address Change: You can change the delivery address of your order only if the order is in Confirmed or Pending status and none of the item(s) purchased in the order are shipped. However, if there are any variations in the charges/taxes (if any) applied for the original delivery address used while placing the order v/s the delivery address to be updated, the request for updating the delivery address might not be accepted.
Hidden Charges (Sales tax, Octroi etc): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.
International Locations: it may change country to country
Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.
Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.
Secured Delivery with OTP (One-Time Password): Bybirth's delivery with OTP (One-Time Password) is an added layer of security for your package deliveries. When your package is out for delivery, a six-digit OTP is sent to your Shipping mobile number. This ensures that only you, or someone with access to your mobile phone, can receive the package.
A six-digit OTP is sent to your shipping mobile number when your package is out for delivery via SMS/Whatsapp. You can also find your delivery OTP in the tracking details of your orders in the 'My Account' section.
Please refrain from sharing the OTP to delivery agents unless they are physically present at the doorstep to deliver the shipment. Do not share OTP over Phone with Delivery Agent.
In the event that an OTP is shared with anyone prior to the delivery agent's arrival and delivery of the shipment,bybirth shall not be responsible in any manner or reasons whatsoever for any potential misuse or unauthorized access to OTP for delivery of shipment.
Shipping Charges: A fixed shipping charge of Rs. 50 is applicable on all orders below Rs. 499/- (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer) at all locations with an additional charge applicable at certain locations.
Bybirth ships its products to almost all parts of India. Orders placed will be shipped within 24* hrs. We ship on all days except Sunday and National Holidays.
The shipping charge applicable per quantity of the product can be checked by entering your pin code details on the product pages and the total shipping charge applicable on the order will be the sum of the charges for all chargeable product(s) in your order (+ Rs. 50 for orders below Rs. 499). The order level charge will be visible to you in the cart as well as when you enter the shipping address while you are checking out with your order.
For orders equal to or above Rs. 499 (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer) free shipping is available at certain locations only. For other locations, additional shipping charges will be applicable. At these locations, in which additional charges are applicable, the Rs. 50 shipping charge will be added to the shipping charges for all orders below Rs. 499 (with exclusions as above).
These shipping charges applicable are not refundable in the case of return/cancellation of the product or the order.
The shipping charges can be modified by bybirth at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow.
Every once in a while, bybirth brings out various offers in an attempt to satisfy customers. Various offers could be introduced for a limited span of time that enable free shipping of goods, subject to the fulfilment of the terms and conditions attached to the offer.
Convenience Charges Bybirth can levy convenience charges on specific orders basis the products, pincode, or the size of the shipment.
Platform and Convenience Fee Bybirth reserves the right to levy a Platform and Convenience charge on orders. Platform & Convenience fee is applied to help us continuously maintain and improve the hassle-free shopping and smooth fulfillment experience.
This charge is not related to the shipping charges and can be applied to the order irrespective of the shipping cost (refer ‘Shipping Charges’ section above for more details on shipping cost).
It is possible that an order can have- 1. only shipping charges applied (basis the order value),2. only convenience charge applied or 3. both shipping charge and convenience charge applied. Convenience charges, if applied, will be shown in the ‘Shipping Cost’ field in the cart/checkout sections. Users can see the details on the type of charge applied by clicking on the tooltip which is available on cart/checkout with the ‘shipping Cost’ field in the payment summary section.
These convenience charges applicable are not refundable in the case of return/cancellation of the product or the order.
Bybirth reserves the right to modify the logic of applying convenience charges on orders at any point without prior intimation.
The delivery date displayed while placing the order i.e. on the Product Details, Cart, Checkout and Order Confirmation page and in the order confirmation email are tentative. It may change once the order is shipped. Post shipment of the order, an Estimated Delivery Date will be displayed in the 'Order Details' under 'My Account ' section which will help you to keep a track of the shipment status of your order.
Bybirth ensures to provide a delightful customer experience by delivering the products as per the Estimated Delivery Date communicated as above, however, at times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Bybirth is not liable and would request its users to cooperate as Bybirth continuously tries to nought such instances. Also, Bybirth reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) in your bybirth wallet.
Address Change: You can change the delivery address of your order only if the order is in Confirmed or Pending status and none of the item(s) purchased in the order are shipped. However, if there are any variations in the charges/taxes (if any) applied for the original delivery address used while placing the order v/s the delivery address to be updated, the request for updating the delivery address might not be accepted.
Hidden Charges (Sales tax, Octroi etc): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.
International Locations: it may change country to country
Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.
Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.
Secured Delivery with OTP (One-Time Password): Bybirth's delivery with OTP (One-Time Password) is an added layer of security for your package deliveries. When your package is out for delivery, a six-digit OTP is sent to your Shipping mobile number. This ensures that only you, or someone with access to your mobile phone, can receive the package.
A six-digit OTP is sent to your shipping mobile number when your package is out for delivery via SMS/Whatsapp. You can also find your delivery OTP in the tracking details of your orders in the 'My Account' section.
Please refrain from sharing the OTP to delivery agents unless they are physically present at the doorstep to deliver the shipment. Do not share OTP over Phone with Delivery Agent.
In the event that an OTP is shared with anyone prior to the delivery agent's arrival and delivery of the shipment,bybirth shall not be responsible in any manner or reasons whatsoever for any potential misuse or unauthorized access to OTP for delivery of shipment.
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